Policies
Terms of Sale
These terms apply to training, equipment and products purchased from Sōul Haus Collective (Sōul Haus Head Spa Training).
Prices and GST
All prices are in Australian dollars. GST is added to all advertised prices.
Two-Day Training Only: $2,000 + GST
Complete Head Spa Training & Business Startup Package: $3,850 + GST
Online Head Spa Training Only: $750 + GST
Online Training + Complete Head Spa Setup: $2,200 + GST, plus $150 shipping
Professional Non-Plumbed Head Spa Unit: $1,950 + GST, Australia-wide shipping included
Professional Products & Tools Kit: $750 + GST, plus $35 shipping
Training at your own salon, spa or business is quoted individually, including travel. Travel fees apply to training outside our regular training locations.
Bookings and payment
Payments are processed securely through Square. Interest-free payment plans are available through Square invoicing.
Training dates are secured only after the required deposit has been received and enrolment has been completed. Deposit amounts vary by package and are set out on your Square invoice. All outstanding balances must be paid at least 7 days before training starts, and full payment must be received by that deadline.
Deposits, rescheduling, cancellations, training credit and online training refunds are covered in our Refund & Cancellation Policy.
Certificates
Certificates are issued after you have successfully completed your training and we have received full payment. Please allow up to 14 days after successful completion and final payment for your certificate to be prepared and posted. Certificates are posted to the address you provided during enrolment.
Certification is issued by Sōul Haus Head Spa Training and is not a nationally recognised qualification.
Equipment
Equipment is not released until the applicable balance has been paid in full. Shipping times are estimates and may vary because of production, customs and freight delays. Warranty and returns are covered in our Shipping & Returns Policy.
Your rights under the Australian Consumer Law
Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law.
Contact us
Sōul Haus Collective
Shop 9, 1 Diamond Street
Cooroy QLD 4563
Australia
Phone: 0431 801 998
Email: soulhauscollectiveqld@gmail.com
Questions about these terms? Send an enquiry and Ella will be in touch.